Fares and Ticketing

Fares and Ticketing is a crucial aspect of the travel and tourism industry, involving the pricing and reservation systems for various modes of transportation, including airlines, trains, and buses. This field covers the processes of calculating, issuing, and managing tickets for passengers while ensuring the correct fare is charged based on factors like class, route, and season. Fares and Ticketing professionals are skilled in using advanced ticketing software, understanding fare structures, and applying rules for discounts, promotions, and refunds.

Individuals in this field can pursue courses that teach ticketing procedures, fare structures, and global distribution systems (GDS). The knowledge gained in Fares and Ticketing helps travel agents, airlines, and tourism businesses offer efficient and accurate services to customers. A solid understanding of fare policies, ticketing platforms, and customer service is essential for success in this rapidly evolving industry.

The scope of Fares and Ticketing courses is broad, offering a wide range of opportunities in the travel and tourism industry. As the travel sector continues to grow, professionals with expertise in fare calculation, ticketing procedures, and reservation systems are in high demand. Graduates of Fares and Ticketing courses can find employment with airlines, travel agencies, tour operators, and transportation companies.

In addition, with the rise of online booking platforms, the scope of this field also extends to digital ticketing and e-commerce, enabling professionals to manage online reservations, fare adjustments, and ticketing systems. This course prepares individuals to work with Global Distribution Systems (GDS), allowing them to handle complex ticketing requirements for both domestic and international travel.

Career opportunities include roles like ticketing agents, travel consultants, fare analysts, and customer service executives. With the growing travel industry, the demand for skilled professionals in Fares and Ticketing will continue to rise, offering ample job prospects and career growth.

The eligibility for a course in Fares and Ticketing generally varies based on the institute offering the program. However, the common requirements include:

Educational Qualification:

• Minimum Requirement: Completion of 12th grade (Higher Secondary) from a recognized board.
• Some institutions may offer courses at the undergraduate level (for candidates with a higher secondary school certificate), while others might provide certificate or diploma courses for professionals already in the travel or aviation industry.

Age Limit:

• The typical age limit for enrollment is usually between 18-25 years, though this can vary depending on the institution.

English Proficiency:

• Since the course involves dealing with international customers and booking systems, a good command of the English language (both written and verbal) is essential.

Other Requirements:

• Some courses may require candidates to possess basic computer skills, as the use of software for booking and managing tickets is part of the curriculum.
• A keen interest in travel and tourism along with the ability to work under pressure is a plus for candidates.

Postgraduate and Advanced Courses:

• For advanced studies or diplomas in Fares and Ticketing, candidates may need a bachelor’s degree in travel and tourism, hospitality management, or a related field.

Note: Always check with specific institutions for their exact eligibility criteria as they may vary.

Top Recruiters in Fares and Ticketing

Several companies and organizations in the travel, aviation, and hospitality sectors frequently hire professionals skilled in fares and ticketing:

Airlines:

• Air India
• IndiGo
• Jet Airways
• SpiceJet
• Emirates Airlines

Travel Agencies:

• Thomas Cook India
• MakeMyTrip
• Cleartrip
• Goibibo

Online Travel Portals:

• Expedia
• Booking.com
• Kayak

Tour Operators and Travel Consultants:

• TUI Group
• SOTC Travel
• Cox & Kings

Global Distribution Systems (GDS) Providers:

• Amadeus
• Sabre
• Galileo
• Travelport

Corporate Travel Departments:

• Many corporations employ travel coordinators for their internal travel management systems.

These recruiters look for candidates with proficiency in fares and ticketing systems, customer service experience, and knowledge of travel industry regulations.